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Business Consultant Weekly is a FREE newsletter brought to you by NetChecks of Quartz Hill, CA <http://netcheckspayroll.com> helping small and home businesses succeed.
The goal of this newsletter is to bring insight into the challenges you face whether you're going it alone or working in a group to carve out a niche in the business world. Increase your cash flow and productivity with informative articles on time management, marketing, daily operations, and read messages from well-known motivational speakers that will encourage you to persevere toward your goal.
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In this issue:
1) Tip of the Week
2) FEATURE ARTICLE: Street Smart Financing For The Home-Based Entrepreneur By Ted Wooley
3) Classifieds
4) FREE Resources
5) MARKETING MINUTE: Increase your Sales by Reversing the Risk By Bob Leduc
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"Tip of the Week"
Summer is usually a time when we become preoccupied with vacations, schedule changes with kids being home from school, outdoor activities, etc. Since your customers are also busy with seasonal activities and we've been focusing on advertising to the local community lately, here are some tips for reaching them during these often slower summer months:
1. Check your paper or local chamber of commerce for fairs, festivals, Oktoberfests, etc. where you could set up a table or booth to market your product or service.
2. On your table or in your booth give away brochures, discount coupons or even free samples with your contact information attached.
3. Offer a "summer special" to your customers with either a discount or a percentage of sales going to a favorite charity.
4. Charities often have summer events. Why not participate by donating your product or service and get some free publicity while doing your part for a worthy cause.
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FEATURE ARTICLE
Street Smart Financing For The Home-Based Entrepreneur By Ted Wooley
Home-based entrepreneurs in need of business capital have many different, often unconventional, ways to raise money. After reading this article, there will be no room for doubt in the mind of even the most ambitious pessimist about raising business capital. Any business owner can raise money if he or she is willing to put in the effort. Here we introduce you to some creative ways to raise money for business capital.
Trade Credit
Credit on a good or service that you require for your home business Ñ known as trade credit Ñ is a common way to increase cash flow. Standard terms for payment are usually between 30 and 90 days. To get trade credit, provide a marketing plan for generating revenue from your inventory or other business purchase during "float" time (the period of time between order date and the date payment is due to the supplier). You may be surprised to see how many suppliers will give your business credit if you present a credible, home-based image.
Use a Contract, Purchase Order or a Letter of Intent
Convince your supplier or other person whom you do business to grant you credit by showing your own customers' written expression of desire to purchase. The best documents to substantiate this are legally binding contracts or purchase orders. If not obtainable, you can ask your customer to write a letter of intent to purchase an approximate amount of your product within a specified time period. Bottom Line: Convince your supplier you can move their goods or services and that they will get paid.
Factoring
Firms or individuals called "Factors" convert your accounts receivable into working capital, either immediately upon invoicing or when invoices come due. Here's how it works: You submit your customer's order information to the factor for credit approval. Typically, the factor will purchase your receivables and advance you 80 percent of their face value. The remaining 20 percent is held as a reserve to offset uncollectable amounts. The reserve is released after the bill is paid, less any deductions for uncollectables and the factor's service fee, known as a discount (usually 1.5 to 5 percent).
Bank Financing of Receivables
The major difference between banks and factors is that banks don't purchase receivables; they lend against them. Since you remain the owner of these accounts, you must do your own credit checks and absorb any collection cost. Most banks forward 80 percent of the receivables face value while holding 20 percent as a reserve for uncollectible amounts.
Tap Personal Resources and Credit Cards
One obvious way to raise money is to sell personal or business assets. The process is simple and it works. A personal resource available to just about any entrepreneur is a credit card. Few successful businesses have not had to, at one time or another, tap credit cards for cash advances and business purchases.
Defer Payments
Pay a personal visit to the accounting or loan department of your bank or mortgage servicer and tell them you would like to defer next month's payment, and just pay interest on the remaining principle. The net effect is that principle payments are deferred, the creditor earns more interest, and you face longer payoff dates and higher final payment amounts. But you will have more money up-front.
Ask For Refunds
Stiff competition has caused most retailers to adopt liberal return policies. Many will bend their "No Refunds Without Receipt" policy on merchandise they carry. Look around for unneeded items you have recently purchased or received. Take it back to the retail outlet for a refund. At a minimum, you can at least exchange the item for something you would have had to spend money on soon, such as a piece of office equipment.
Request Access To Deposits
If you are a prompt paying customer, many utility companies will allow you to apply utility deposits towards your next bill. That deposit then becomes capital for a growing business. If you're a renter, try to get a portion of the rent deposit or the pre-paid last month's rent payment applied against a future payment.
Dip Into The Pension Plan
Although bedeviled with penalties and taxes, when in a crunch you can borrow against a pension or retirement plan. When comparing several financing options, it might be the lesser evil. The best option is to borrow against the "cash value" of your retirement fund. You, in effect, are borrowing your own money, so the interest rate will be low. Talk to your employer or financial advisor to get more information.
Barter For Goods and Services
Bartering is becoming stronger and stronger each year, with $1 billion traded annually through 300 American trade exchanges. Member ship in an exchange typically starts around $100 and provides two major benefits. First, they complete a form 1099-B at the end of the year to tell the IRS how many trade dollars changed hands. (The IRS says that trade dollars must be treated as actual sales dollars.) Second, you can accumulate trade credit until you need to barter for goods or services.
Borrow Against Patents, Trademarks And Copyrights
It has always been challenging to establish credit using intellectual-property assets (patents, trademarks, or copyrights). Yet it is still feasible, however, with the right approach and right type of intellectual-property. Before approaching a lending institution, get your intellectual-property asset appraised by someone who specializes in intangibles.
Turn A Loss Into A Gain
If you suffered a major loss this year in your business, you may be able to turn the loss into cash flow. Find someone in a higher tax bracket who is looking for a tax reduction, and get them to invest in your company before the end of your accounting year. You gain their cash infusion and they take advantage of a tax break on the business loss. Locate suitable investors by advertising in the newspaper under the "Money Wanted" or "Partners Wanted" sections of the classifieds. Use a heading such as "Tax Credits & Cash-Flow." HBM
Lecturer and author Ted Wooley also serves as president of the Horizons Unlimited Group, a seminar/publishing company he helped found in 1987. HUG's popular line of resources known as the "Insider Reports" is tailored to fill the personal and business financial information needs of the budding entrepreneur. Visit HUG's huge web site at http://www.InsiderReports.com (Selected a "Top 10 Sites for Small Business" by Direct Marketing Magazine 4/97) or call toll-free 888-985-8585 for a free resource catalog. Originally Published at http://www.homebusinessmag.com/
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FREE Resources
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MARKETING MINUTE
INCREASE YOUR SALES BY REVERSING THE RISK Copyright 1998 By Bob Leduc
You may be losing a lot of business without knowing it. It happens every time a potential customer decides not to buy from you because they may not get all they expect from your product or service. You can save much of this lost business by reversing that risk. One way to reverse the risk is to guarantee every claim you make. For example, tell your prospects:
"If for any reason (product or service) doesn't deliver every claim or promise we made, we'll refund 100% of what you paid."
You'll be amazed at how much more business you'll get with this simple guarantee. Reversing the risk breaks down your customer's resistance and instills confidence that your claims must be true. It enhances your credibility because you certainly wouldn't guarantee a full refund if your product or service didn't deliver as promised.
Maybe you're reluctant to provide a money back guarantee because you're afraid some people may take unfair advantage of it. I've learned by experience that you don't have to worry about refunds if you offer a quality product or service at a fair price. The buyers who take advantage of a money back guarantee represent only a tiny percentage of the total increased business generated by the guarantee.
MAKE YOUR OFFER BETTER THAN RISK FREE
Did you ever decide to buy something then change your mind at the last minute? Maybe you even had your checkbook or credit card out but stopped at the very last second. Some of your potential customers do this. You can convert many of these "almost sales" into customers by offering a guarantee enhanced with a bonus. TV informercials use this technique all the time. You can copy it to increase sales in your business.
To use this technique, add something extra to your offer as a bonus and tie it into your guarantee. If your customer is dissatisfied and uses your guarantee, he or she can return the product or cancel the service and get a full refund. But, they don't have to return the bonus item. Now your offer is better than risk free. This "free bonus you can keep" motivates many "almost buyers" to take action and become customers.
Sometimes you can offer a guarantee your customer automatically gets from somebody else. It may be a guarantee from the manufacturer or even a legally required guarantee. For example, most states require life insurance companies to refund 100% of the premiums paid when a policy is returned within 10 days after delivery. Many insurance agents persuade prospective buyers to submit an application with the premium payment based on this guarantee. This is a good example of a guarantee provided by somebody else (government regulators). It's also an excellent example of reversing the risk from the buyer to the seller.
REVERSING THE RISK FOR A SERVICE BUSINESS
Removing the risk by providing a money back guarantee works well when a product is involved. But, how do you provide a guarantee when the transaction involves a service? Your customer can't return yesterday's plumbing job. The work was already performed.
Instead of offering a money back guarantee, a service business can provide a guarantee to solve the customer's problem. For example, our plumber in the example above can guarantee to come back without charge as often as necessary to stop the leak. A landscaper can replace without charge any plants that don't survive for at least 6 months. A sales consultant can continue working without charge until the promised sales results are achieved.
REVERSING THE RISK FOR A BUSINESS OPPORTUNITY
Nobody can guarantee someone else's success in operating a business. But, there are some things you can do to lower the buyer's risk.
If you offer a MLM/Network Marketing business opportunity, your company is responsible for any guarantees involving their products or services. However, you can lower the business risk for your new distributors by offering support in sales and recruiting. For example, you can:
* Provide free prospect leads. * Recruit their first few distributors. * Conduct 3-way conference calls to help persuade their prospects to sign up. * Provide free recruiting postcards.
Any sales or recruiting support you offer reduces the business risk and convinces more people to sign up under you.
Start thinking about some of the things you can do in your business to reverse the risk for your potential customers and clients. Then implement them and watch how fast your sales and profits increase.
Bob Leduc retired from a 30 year career of recruiting sales personnel and developing sales leads. He is now a Sales Consultant. Bob recently wrote a manual for small business owners titled "How to Build Your Small Business Fast With Simple Postcards" and several other publications to help small businesses grow and prosper. For more information... Email: BobLeduc@aol.com Subject: "Postcards". Phone: (702) 658-1707 (After 10 AM Pacific time) Or write: Bob Leduc, PO Box 33628, Las Vegas, NV 89133
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